By using this Website or giving Royal Far West your personal information in any other way (directly or indirectly to us or through others), you agree with the terms of this Policy and consent to the collection, use and disclosure of that information in accordance with this Policy, the Privacy Act 1988 (Cth) ('Privacy Act') and other applicable privacy laws.

1. In this Policy, ‘personal information’ has the meaning given to it in the Privacy Act.
2. The type of personal information we collect, hold and use depends on the nature of your interactions with us. The personal information may include (but is not limited to):
1. information to verify your identity, for example, names, address, date of birth, age, gender, contact details (like phone numbers and email addresses) and tax file number; 
2. information needed to verify the identity of an individual (for example, a passport or driver's licence);
3. information about an individual's financial capacity or credit-worthiness;
4. an individual's employment history and other information collected as part of a recruitment process;
5. information collected through security cameras or video surveillance;
6. an individual's opinions and preferences about the products and services offered;
7. information that Royal Far West is required or authorised to collect by law; and
8. electronic information from your use of our Website (see below).
3. The types of individuals we usually collect this information about include:
1. our customers, clients, tenants and suppliers and potential customers, clients, tenants and suppliers, including people who:
1. buy or express an interest in buying a property from or through us;
2. rent or express an interest in renting premises from us; and
3. enter a Royal Far West owned or managed building or other site;
2. job applicants, employees, and contractors; 
3. people who use our Website, social media, mobile applications, and other online services;
4. people who register to receive electronic newsletters or other communications from us;
5. people who participate in surveys, competitions or promotions we run; and
6. people to whom we provide other products and services from time to time.

Some personal information which we collect is 'sensitive'. Sensitive information includes a person's racial or ethnic origin, religion, membership of political bodies or trade unions, sexual preferences or activities, criminal record, health information and medical history. The way we use tax file numbers and information received from a credit reporting agency about an individual is also restricted by law. Sensitive information, specifically health information, may be relevant to applications by prospective employees and while consent will be sought before this is obtained, we may not be able to adequately assess candidates' suitability for some positions without this information.

1. We may obtain personal information through telephone conversations with you, internet enquiries you make, your use of our Website, email, forms you fill out (online or in person), face-to-face meetings or interviews, or from a third party (for example, from sales agents acting on our behalf or from a person who provides a reference).
2. There may be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect it directly from you. For example, we may obtain a reference from a third party. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
3. We may ask for other information voluntarily from time to time (for example, through market research or surveys) to enable us to improve our service or consider the wider needs of our customers or potential customers.

1. We may collect, hold, use and disclose your personal information for the following purposes:
1. to verify your identity;
2. to provide and market our products and services;
3. to communicate with you;
4. to do business with you;
5. for the general management and conduct of our business;
6. to comply with our legal obligations;
7. to investigate incidents (including potential incidents) which occur on or at our premises;
8. to consider the suitability of prospective employees;
9. for security and risk management purposes; and
10. to help us manage, develop and enhance our services, including our websites, Wi-Fi networks and applications.
2. We will not use or disclose your personal information for any purpose other than the purpose for which is was collected (or a related purpose) unless you have consented to that purpose or we are permitted to do so by law.

You are not required to provide personal information to us. If you wish to deal with us anonymously or you decide not to provide us with the personal information described above, we may not be able to provide or tailor our products, services or information to you, either to the same standard or at all (for example certain functions of our Website may not function properly if you disable cookies)

Depending on the products or service concerned, we may disclose personal information to:

1. joint venture and alliance partners;
2. service providers and specialist advisers to Royal Far West who have been contracted to provide Royal Far West with agency, legal, administrative, financial, research or other services to assist Royal Far West with its business or to provide customer service;
3. third party lenders, insurers and credit providers, and courts, tribunals and regulatory authorities as agreed or authorised by law and other third parties as required by law;
4. credit reporting or reference agencies or insurance investigators; or
5. anyone whom an individual has authorised such disclosure to, as specified by that individual or provided for in a contract (including where the contract states that consent has been obtained from the relevant individual).

Where we have disclosed personal information to a third party acting on our behalf, we request that those third parties do not use the personal information for their own purposes and that they comply with the Privacy Act and this Policy.

1. We may, and/or our third party service providers may, send you direct marketing communications and information about:
   1. products, services and promotions that we consider may be of interest to you;
   2. offers or promotions based on how you use our products and services;
   3. third party products and services (including offers and discounts we may have negotiated for our customers) we think may interest you.
2. These communications may be sent in various forms, including by telephone, post, email, SMS or any other form of electronic communication, in accordance with the Privacy Act and the Spam Act 2003 (Cth). By providing us your contact details you consent to Royal Far West and/or third party service providers we engage, sending you direct marketing messages.

You may opt-out of any or all, direct marketing communications at any time by contacting the sender using the details set out in the communication (for example an unsubscribe link), or in the case of Royal Far West, by using the contact details below.

1. If you wish to seek access to, correct or delete your personal information that we hold about you, please contact us using the contact details set out below. Depending on the nature of your request, we may ask you to provide us further information in order to verify your identity and ask you to put in writing the information you require.
2. There may be instances where we cannot grant you access to, or are not able to delete, the personal information we hold, for example, if a legal exception applies or where granting access would interfere with the privacy of others or result in a breach of confidentiality, or where we are required to retain or cannot delete the information for legal or regulatory compliance reasons. If that happens, we will give you written reasons for refusal (if permitted by law to do so).
3. If you wish to update or delete the personal information that we may hold, please contact us using the contact details set out below. If we disagree that there are grounds for amending your personal information, we will inform you of the reasons and add a note to the personal information stating that you disagree with it.
4. We will not charge you for requesting access to, corrections or deletion of your personal information, however we may recover reasonable expenses associated with providing you with access to your personal information.

1. We are not likely to disclose your personal information to overseas recipients unless we are required to do so by law.
2. If we do disclose your personal information to overseas recipients we will take reasonable steps to ensure that any overseas recipient does not use the personal information for their own purpose and that they comply with the Privacy Act and this Policy.